Privacy Policy

Published on 27th January, 2024

Crab Sync:Multi-store sync - “the App” offers inventory and product variant synchronization services “the Service” to merchants using Shopify for their e-commerce operations. This Privacy Policy provides detailed information on how data is collected, used, and shared when you install or use our app with your Shopify store.

Personal Data We Process

When you install the App, we are automatically able to access certain types of information from your Shopify account:

In addition, we store the following personal information: Emails, of our customers (Shopify merchants) that are necessary for email notifications, reports, support, product updates and reminders.

How We Use Personal Data

We use the personal information we collect from you in order to provide the Service and to operate our apps. Additionally, we use personal information to communicate with you, optimize or improve the Service, provide you with information about our products, and handle software bugs or support requests.

Sharing Your Information

We do not share your Personal Information with any third parties. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Security and Data Retention

We retain your Personal Information for one year or until you ask us to delete it. If you ask us to delete the Information, we may have to retain it to comply with other legal obligations, resolve disputes and enforce our agreements. We implement measures to secure your Information and to avoid risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security.

Your Rights